How do we enable API Logging via Diagnostics? Engineering /Operations Team needs to collect logs while customer replicates the issue, hence the API Logging should be enabled.
SAP SuccessFactors Learning Management System
According to Engineering Team, anyone who has access to LMS Admin can access the Diagnostics page and enable this field.
Engineering Team asked me to create a KBA on this for future reference.
1. Login to LMS native admin page
2. While logged in, open a new tab and change the last part of the URL to /diagnostics
3 Click runtime configuration link: Tenant level Runtime Service Config
4. Enable the following configuration (Overridden side):
** NOTE: It is not recommended to have this enabled permanently. Kindly disable this after you test/replicate your issue. Let Engineering / Operations team know the exact timestamp of your replication so that they can catch the logs **
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