SAP Knowledge Base Article - Public

2661300 - Connector Exception 1208 - Supervisor value not applied. Supervisor is terminated.

Symptom

When running the User Connector or User Connector - SF there is exception 1208 (Supervisor value not applied.  Supervisor is terminated.) listed for some Users.

Environment

SuccessFactors Learning Management System (LMS)

Cause

The User configured as Supervisor is currently inactive.

Resolution

Either reactivate the User being configured as supervisor, or correct the data in the file. Note that the connector processes the data each row at a time, thus if the supervisor User is being reactivated in the same file as it is being applied to a User, its row needs to come before the User to avoid the exception.

In case the provided file is coming from another environment, like BizX, check the correct information in the source system before the export of the data.

See Also

2433931 - Warning 1207 "Supervisor value not applied.Supervisor ID reference value not found" is displayed when running User Connector APM

Keywords

1208, Supervisor value not applied, Supervisor is terminated, exception, Connector, User , KBA , LOD-SF-LMS-CON , Connectors , Problem

Product

SAP SuccessFactors Learning all versions