SAP Knowledge Base Article - Public

2661103 - DRM: Deleting Old Purge Requests

Symptom

The "delete" button is grayed out under Approved Requests of "Purge Request Monitor". Could you tell us how to enable it?

Environment

SuccessFactors Platform

Reproducing the Issue

Step 1: Go to "Purge Request Monitor" in Admin Center.

Step 2: Clicked on Approved Requests tab, under 'actions' the DELETE button is Grayed out.

Cause

Either you are not the requestor of the purge request you want to delete, or the purged requests was declined.

In both the cases, the DELETE button will be grayed out.

Resolution

The DELETE button under Approved Request in Purge request Monitor will work only if:

1. The purge request has a status of EXPIRED, FAILED, or COMPLETED.

2. You are the requestor of the purge request.

Once you delete the request, the purge request is permanently deleted and removed from the Purge request Monitor page, along with its associated reports.

See Also

 2088065 - Data Retention Management - Purge Data - Platform

Keywords

Delete purge request, delete old purge request, Data retention management, Purge Inactive users , KBA , LOD-SF-PLT-DRM , Data Retention Management , Problem

Product

SAP SuccessFactors HCM Core 1805