SAP Knowledge Base Article - Public

2660842 - Schedule Job do not save "Additional E-mail Recipients" field information

Symptom

When creating/changing a job, after saving the changes applied, the field "Additional E-mail Recipients" is empty when you verify the job.

Environment

SuccessFactors BizX Platform

Reproducing the Issue

  1. Access instance provisioning;
  2. Go to Manage Schedule Jobs;
  3. Create or edit a job;
  4. Insert an e-mail address in the field Additional E-mail Recipients;
  5. Save the job;
  6. Once you open the job again the field Additional E-mail Recipients is empty.

Cause

The jobs that do not send e-mail notifications do not allow users to save information on Additional e-mail Recipients.

Resolution

The system is behaving as expected, as jobs that do not deliver emails do not need Additional recipients.

Keywords

scheduled jobs, create job, change job, creating, changing , KBA , LOD-SF-PLT-NOT , Email Notifications , Problem

Product

SAP SuccessFactors HCM Core all versions