SAP Knowledge Base Article - Public

2660793 - Unable to create a custom homepage for an administrative area


You do not have the Custom Home Page option under Product Setup for a specific Admin Area as below screenshot:

admin area without custom homepage.PNG

***All screenshots on this KBA are from SAP test instance***


SAP Jam Collaboration

Reproducing the Issue

  1. Access Jam with an admin user;
  2. Go to SAP Jam Admin;
  3. Select the Admin area that you want to create the custom home page;
  4. Expand the Product Setup section;
  5. You will not have the Custom Home Page option.


You do not have the Custom Home Page option, because you are not an Area Admin and just them can create/change Custom Home Page.


You need to make the users Area Admin on the areas that they will create/change the custom home page.

After the user be Area Admin, they will have the Custom Home Page option on the Admin Area as below:

admin area with custom homepage.PNG


homepage customized home-page , KBA , LOD-SF-JAM-HOM , Custom Home Page , Problem


SAP Jam Collaboration all versions