You do not have the Custom Home Page option under Product Setup for a specific Admin Area as below screenshot:
***All screenshots on this KBA are from SAP test instance***
SAP Jam Collaboration
Reproducing the Issue
- Access Jam with an admin user;
- Go to SAP Jam Admin;
- Select the Admin area that you want to create the custom home page;
- Expand the Product Setup section;
- You will not have the Custom Home Page option.
You do not have the Custom Home Page option, because you are not an Area Admin and just them can create/change Custom Home Page.
You need to make the users Area Admin on the areas that they will create/change the custom home page.
After the user be Area Admin, they will have the Custom Home Page option on the Admin Area as below:
homepage customized home-page , KBA , LOD-SF-JAM-HOM , Custom Home Page , Problem