SAP Knowledge Base Article - Public

2660750 - Changing Notification Label and saving it does not record the changes

Symptom

Label for notification cannot be updated. Many labels in different locales can be affected by it, it will work in some locales for some labels and not in others.

Environment

SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Go to References->Geography->Labels;
  2. Search for the desired label and edit it;
  3. Save it;
  4. The change will not be reflected in the Label.

Cause

There is an issue and defect while saving the notification template through the references path.

Resolution

Engineering team has targeted the fix of the issue for release version b1808. As workaround, try to modify the label through the Notification Label path as below:

  1. Go to Configuration->Notification Template;
  2. Look for the desired template and edit it;
  3. Use the Edit Label button;
  4. Look for the label and edit it;
  5. Save.

See Also

LRN-29484

Keywords

Label, not updated, Notification, Save , KBA , LOD-SF-LMS-NOT , Notifications , Problem

Product

SAP SuccessFactors Learning 1711 ; SAP SuccessFactors Learning 1802 ; SAP SuccessFactors Learning 1805