SAP Knowledge Base Article - Public

2660570 - Special Characters Broken - BizX Platform

Symptom

After the June 2018 Release special characters are being displayed as symbols in the customers instance.

Environment

SAP SuccessFactors BizX Platform - All Versions

Reproducing the Issue

Example of the issue with the French language:

Normally it's "Appréciation d'équipe" was being displayed as " ApprÃ�©ciation Ã�©quipe "

Resolution

Reupload the 3 tier csv file with the proper texts and ensure it is encoded as UTF-8.

Keywords

Language, French , Special Characters, Broken, Manage Languages , KBA , LOD-SF-PLT-LAN , Issues with Translations (Language Issues) , LOD-SF-PLT-PCK , Picklist Management Issue , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Recruiting all versions