SAP Knowledge Base Article - Public

2660570 - Special Characters Broken

Symptom

After the June 2018 Release special characters are being displayed as symbols in the customers instance.

Environment

BizX Platform

Reproducing the Issue

Example of the issue with the French language:

Normally it's "Appréciation d'équipe" was being displayed as " ApprÃ�©ciation Ã�©quipe "

Resolution

Reupload the 3 tier csv file with the proper texts and ensure it is encoded as UTF-8.

Keywords

lanaguage, French , Special Characters, Broken, manage languages , KBA , LOD-SF-PLT-LAN , Issues with Translations (Language Issues) , LOD-SF-PLT-PCK , Picklist Management Issue , Problem

Product

SAP SuccessFactors HCM Suite all versions