After the June 2018 Release special characters are being displayed as symbols in the customers instance.
- SAP SuccessFactors HCM Suite
- BizX Platform
Reproducing the Issue
Example of the issue with the French language:
Normally it's "Appréciation d'équipe" was being displayed as " ApprÃ�Â©ciation Ã�Â©quipe "
Reupload the .csv file with the proper texts and ensure it is encoded as UTF-8. A good way to see the file encoding is by opening the .csv file with Notepad++ and go to the Encoding tab.
In case the Encoding is different from UTF-8 you need to:
- Select All
- Change Encoding to UTF-8
- Paste what was copied over step 2
- Double check Encoding tab
Language, French , Special Characters, Broken, Manage Languages , KBA , LOD-SF-PLT-LAN , Translations & Text Replacements , LOD-SF-RCM , Recruiting Management , LOD-SF-PLT-PCK , Picklist Management Issue , Problem