SAP Knowledge Base Article - Public

2660385 - Australia Specific Validation only allows one dependent to be assigned as beneficiary at a time

Symptom

  1. Add global assignment for a user
  2. Set the field 'is-beneficiary' as Yes for multiple dependents,
  3. System throws an error stating 'Since you are on Australian contract, it is only possible to have 1 beneficiary assigned in the system'

Environment

SuccessFactors Employee Central

Reproducing the Issue

1.Add Global Assignment for a user to a Company in Australia

2.Set the field 'is-beneficiary' as 'Yes' for multiple dependents

Two beneficiaries.png

3.Submit the Global Assignment


Australian Contract Error.png

Cause

This is a validation introduced in b1705 which ensures that employees in Australia can  have only one dependent assigned as their beneficiary at a time. In case you import dependents data related to one or more employees in Australia indicating the beneficiary person, please make sure that only one of the dependents has this characteristic.

This issue can occur in the following scenario's:

  • Dependents changes in portlet
  • Dependent details
  • New Hire
  • Add Global assignment
  • Add Concurrent Employment
  • Edit Job Info
  • History changes in Job Info

Resolution

Ensure that  'is-beneficiary' is set to 'Yes' for only one dependent if the user is an Australian employee or an employee currently working in Australia

Keywords

Australia, is-beneficiary, dependent, global assignment,Since you are on Australian contract, it is only possible to have 1 beneficiary assigned in the system , KBA , LOD-SF-EC-DPD , Dependents Management , Problem

Product

SAP SuccessFactors HCM Core all versions