SAP Knowledge Base Article - Public

2660260 - All charts cannot show in SAP Analytics Cloud (SAC)

Symptom

  • All charts cannot show and keep loading in SAP Analytics Cloud (SAC)
  • The error "This chart can no longer retrieve data from the datasource" when creating a new chart based on the sample model
  • https://<tenant>/sap/eqs/bc/ina/service/v2/GetResponse cannot get any response in the http trace
  • Chrome will become unresponsive

Environment

  • SAP Analytics Cloud 2018.10.3

Reproducing the Issue

  1. Open any existing story.
  2. The charts keep loading without any result. 

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

Your feedback is important to help us improve our knowledge base.
Please rate how useful you found this article by using the star rating feature at the beginning of this article.
Thank you.

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0