SAP Knowledge Base Article - Public

2660260 - All charts cannot show in SAP Analytics Cloud (SAC)


  • All charts cannot show and keep loading in SAP Analytics Cloud (SAC)
  • The error "This chart can no longer retrieve data from the datasource" when creating a new chart based on the sample model
  • https://<tenant>/sap/eqs/bc/ina/service/v2/GetResponse cannot get any response in the http trace
  • Chrome will become unresponsive


  • SAP Analytics Cloud 2018.10.3

Reproducing the Issue

  1. Open any existing story.
  2. The charts keep loading without any result. 


This issue is currently under investigation by Development.


This issue is currently under investigation by Development.

See Also

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SAP Analytics Cloud 1.0