SAP Knowledge Base Article - Public

2660167 - Data Subject Information Report Error : Unable to retrieve data for 'Employee Profile' due to: User doesn't have the permission for query operation [GDPR]

Symptom

When running a Data Subject Information Report, the event log says returns below error in permission

Unable to retrieve data for 'Employee Profile' due to: User doesn't have the permission for query operation: <userid>

Error.jpg

Environment

Successfactors Data Subject Information

Reproducing the Issue

Please provide step-by-step instructions on how to reproduce your issue:

Step 2:  Go to Data Subject Report

Step 3:  Generate report for any user using your admin user

Step 3:  Error response on event log is observed

Cause

Missing Permission(s) - Data Subject Information Service: Query failed for entity Background_VarPayEmpHistData-Comdirect. Code - COE_GENERAL_FORBIDDEN, Exception Message

Resolution

Enable "Manage Employee Data for Employees †" permission in RBP manage varpay permission

1. Go to Admin Center > Manage Permission Role

2. Find the role assigned to your User Admin

3. Enable "Manage Employee Data for Employees †" under Administrator Permissions > Manage Variable Pay

permission.JPG

See Also

Additional Information : 

1. See Link Data Subject Information Permission Guide.

2. How to get the event log for each report generated ?

2.1 Go to Generated Report on Report Tab and click on the arrow on leftside to navigate to the execution manager Arrow.JPG

2.2 Click on dload.JPG

Keywords

  • Data Subject Information Service: Query failed for entity Background_VarPayEmpHistData-Comdirect. Code - COE_GENERAL_FORBIDDEN, Exception Message 
  • Data Subject Information
  • GDPR
, KBA , LOD-SF-INT-ODATA , OData API Framework , LOD-SF-INT , SF Integrations - EC Payroll, Boomi/ HCI, API , Problem

Product

SAP SuccessFactors HCM Core all versions