SAP Knowledge Base Article - Public

2659262 - The role of the user becomes empty after this user logs in SAP Analytics Cloud (SAC)

Symptom

The role of the user becomes empty after this user logs into SAC.

Environment

  • SAP Analytics Cloud 2018.10.2

Reproducing the Issue

  1. Log into SAC using System Owner.
  2. Go to Security -> Users.
  3. Assign the role BI Admin to UserA and Save.
  4. Use UserA to log into SAC.
  5. UserA cannot see anything in SAC.
  6. Use System Owner to log into SAC again and go to Security->Users. The role of UserA is blank.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0