SAP Knowledge Base Article - Public

2659144 - Email notification not sent when sending parameter 'sendWelcomeMessage=1' in the Odata call

Symptom

You are upserting data in the SFSF system using User entity.

And in order to send Welcome message to the users, you are using Parameter: sendWelcomeMessage=1 but the email notification is still not sent.

UrL: https://apisalesdemo4.successfactors.com:443/odata/v2/upsert?sendWelcomeMessage=1

Environment

Successfactors

Resolution

The parameter 'sendWelcomeMessage' is only for new user import.

So given this parameter is provided and user is newly created, you can expect the user to get a welcome email.

However if you are trying to update an existing user using this 'Upsert' call, the email notification will not be sent.

Keywords

sendWelcomeMessage, OData, parameter, Upsert, Insert , KBA , LOD-SF-INT-ODATA , OData API Framework , LOD-SF-INT , SF Integrations - EC Payroll, Boomi/ HCI, API , LOD-SF-INT-API , SF API & Adhoc API Framework , Problem

Product

SAP SuccessFactors HCM Core 1805