SAP Knowledge Base Article - Public

2658743 - Navigation From Report to Registered Product Not Working

Symptom

You are trying to navigate from the report CRMREGPRODHB_Q0001 to the registered product by clicking into the serial ID. In some cases however, you notice that this navigation does not work. You may get an error message like 'The target UI component is not assigned to any work center view. Please contact your administrator.'

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the work center Analysis, view Reports.
  2. Open the report CRMREGPRODHB_Q0001.
  3. Make sure the view contains the Serial ID.
  4. Click on the serial ID > Registered Product Details.

The registered product details do not open. Instead you get a window with the above message. 

Cause

For this serial ID, there are several products so the navigation target is not unique.

Resolution

In order to navigate to the registered product, please make sure you always navigate from the report field Registered Product. This works irrespective of the number of products for the serial ID.

Keywords

report navigation, report to object navigation, registered product, serial ID, error , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Problem

Product

SAP Cloud for Customer add-ins all versions