SAP Knowledge Base Article - Public

2658443 - There Is No Log for Notes on Task Activity

Symptom

There is no log for notes on task activity.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Activities work center.
  2. Go to the Tasks work view.
  3. Open the Task ABC (which ABC defines the Task ID)
  4. Go to the Overview facet.
  5. Under Notes, verify there is no log available.

Cause

Task does not support notes history.

Resolution

This is the current system behavior.

If you need logs for notes, may contact your implementation manager to help with such request or approach directly the SAP Cloud Service Center (servicecenter@sap.com).

Note: The services of the SAP Cloud Service Center will be charged as packaged services based on fixed prices.

An alternative option may be to check the SAP Hybris Cloud for Customer Ideas Forum to submit an idea: https://influence.sap.com/SAPCloudforCustomer

Keywords

Task, Notes, Log, Activities , KBA , LOD-CRM-ACT , Activities , How To

Product

SAP Cloud for Customer 1802 ; SAP Cloud for Customer 1805 ; SAP Cloud for Customer 1808