The user USER01(where USER01 is a Business User) has maintained Access Restrictions for Accounts but still he is able to Accounts which should not be visible to him as per the restrictions maintained.
Reproducing the Issue
Log in with User USER01.
Go to Customers work center.
Go to Accounts view.
Multiple Accounts which should not be visible to this user are displayed, though Read and Write restrictions are maintained correctly.
Any Account which is not assigned an Owner will be visbile to everyone,irrespective of the Access Restrictions maintained.Since there is no Owner attached to the Account, this lies as an Orphan Account & hence is accessible to all.
To Resolve this issue kindly maintain an Owner for all the Accounts.
Account , Owner , KBA , business role , read access , write access , customer , user , LOD-CRM-ACC , Account , Problem