Activities are deleted when the contact is anonymized by personal data removal.
SAP Hybris Cloud for Customer
Reproducing the Issue
Go to the Data Protection and Privacy work center.
- Go to the Personal Data Removal work view.
- Search and select the contact 123 (where 123 designates the contact ID).
- Click on Remove Data.
- Click on Delete after the Remove Contact Person Data screen is raised.
- On the question "Do you really want to delete this contact?" click Yes.
- Data is removed.
Verify that the activities linked to contact 123 were deleted.
The activities (Appointment, Phone Call, Task, Email and Visit) linked to a contact should be deleted in accordance with the General Data Privacy Regulation.
This is the expected system behavior.
SAP Help Portal Admin Guide - Data Protection and Privacy
Activities, Data Protection and Privacy, Deleted, Contacts. , KBA , LOD-CRM-ACT , Activities , LOD-CRM-SEC , Security Topics , How To