Receive stack error when scheduling job for User Needs Mgmt Tool to remove item from multiple users learning plan:
com.plateau.common.jobscheduling.api.JobBatchProcessingException: com.plateausystems.elms.util.helper.ElmsDeleteException: Cannot delete the components from the SF CDP due to WS exception
Caused by: com.plateau.sfintegration.impl.webservices.out.cdp.service.CDPServiceException: com.plateausystems.elms.util.helper.ElmsFinderException: could not get ComponentVO
Caused by: com.plateausystems.elms.util.helper.ElmsFinderException: could not get ComponentVO
Caused by: com.plateausystems.elms.util.helper.ElmsNoRecordFoundException: getComponentVO(pk): Could not find record <Customer's Item key here>
SAP SuccessFactors Learning Management System (LMS)
Issue is caused by invalid or courrupt data when item was created generally the revision date and by a connector.
Resolved by one of the following:
Revise the item & propagate to users and retry User Needs Mgmt tool to remove.
Manually remove item from user via LMS Admin view.
Engage Professional Services to correct bad data.
SF Learning LMS management need items executed schedule scheduled java errors , KBA , LOD-SF-LMS-ADM , Admin Tools , LOD-SF-LMS , SuccessFactors Learning , Problem