The facet Pricing is missing in the sales quote or order screen.
SAP Hybris Cloud for Customer
Reproducing the Issue
- Go to the Sales work center.
- Go to the Sales Orders view.
- Open the sales order 123 (123 represents the sales order ID).
- The facet Pricing is missing and cannot be added via Edit Master Layout.
The document type has Maintenance Mode "External" or "Internal & External".
This is the system expected behavior.
The Pricing facet is only available for internal quotes and orders. To maintain the document as internal, follow the below steps:
- Go to the Business Configuration work center.
- Go to Overview facet.
- Open the fine-tune activity Sales Orders.
- Maintain Document Types.
- Maintain the required document type as "Internal".
Pricing, Facet, Missing, External Pricing, Internal, Sales Order, Sales Quote , KBA , LOD-LE-CQP-CO , Lean Sales Orders , How To