SAP Knowledge Base Article - Public

2655882 - Cannot Sync Gender Picklist: Unknown, Undeclared or Others Values From Employee Central to Employee Profile or EP

Symptom

Cannot Sync Gender Picklist: Unknown, Undeclared or Others values From Employee Central to Employee Profile or EP

Environment

Employee Central - Personal Information

Reproducing the Issue

Step 1:

  • Go Upgrade center
  • Upgrade: Enhancement to Gender Values – Inclusion of Additional Gender Values

Step 2:

  • Go to test user - Personal Information Portlet
  • Select gender:Unknown, Undeclared or Others

Step 3:

  • Go to test user  Profile or export Employee Export file (UDF file)
  • Result: Gender Picklist Unknown Undeclared, Others values do not sync to EP or Blank

Cause

  • When we synchronize any of the 3 additional Gender Picklist values such as:  Unknown, Undeclared or Others from Emplyee Central to Employee Profile, Employee Profile or UDF file will set NULL to gender field in Employee Profile or UDF file.

Resolution

  • Currently, Employee Profile "standard-element" field "gender" does not support the 3 additional Gender Picklist values such as:  Unknown, Undeclared or Others.
  • The only gender values that will synchronize from Employee Central to Employee Profile are "Male" and "Female".

Employee Central Support Engineer Team Action:Please refer to Internal Meno

Keywords

ECT-100757,PLA-4266, Gender, Picklist,  Unknown, Undeclared, Others, HRIS Sync, Male, Female , KBA , LOD-SF-EC-HRS , HRIS Sync , LOD-SF-EC-PER , Person Information , Problem

Product

SAP SuccessFactors HCM Suite all versions