2655583 - Catalog course search in the SuccessFactors app

SAP Knowledge Base Article - Public

2655583 - Catalog course search in the SuccessFactors app

Symptom

While searching for an course, in the SuccessFactors app, that is either under the "blended" or the "external-course" classification, the course does not appear and the given course is properly setup to have mobile access. However, when searching for the same course through the browser/desktop, the same one appears in the search results.

Environment

SAP SuccessFactors Learning Management System (LMS)

Cause

This is an expected behavior. At this moment, while searching for courses that fall under the "blended" or the "external-course" classification, the SuccessFactors app will not bring the results, even though the same course returns in the catalog search through the browser/desktop.

The catalog search in the SuccessFactors app would bring courses under the "online", "instructor-led" and "other" classification.

Resolution

We encourage you to submit an enhancement request to have this functionality considered within future development cycles – you can do this on our Customer Influence portal at https://influence.sap.com/sap/ino/#/campaign/87.
 
We welcome inputs from customers to improve the functionality of our products. All enhancement requests are reviewed by our Product Management team and, if successful, are developed and implemented in a future product release. Peer voting is a key part of this review process, so we encourage you to provide a clear explanation so that other customers are able to understand the functionality requested.

See Also

2385513 - List of functions/options available in the SuccessFactors Mobile APP - [LMS]

2090228 - How to submit enhancement requests for SAP SuccessFactors products

Keywords

catalog, search, app, mobile, external, blended, course , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-MOB , Learning Mobile Application , Problem

Product

SAP SuccessFactors Learning all versions