2654827 - SAP Analytics Cloud Time Series chart using HANA Live connection is not rendering data

SAP Knowledge Base Article - Public

2654827 - SAP Analytics Cloud Time Series chart using HANA Live connection is not rendering data

Symptom

  • Getting an error message Unabe to render chart. Please contact your administrator
  • Time Series is connected to HANA Live Connection

Environment

  • SAP Analytics Cloud 2018.8.1
  • SAP HANA

Reproducing the Issue

  1. Having a HANA Live connection with a level Hierarchy with Year,Quarter,Month,Day
  2. Build a story with two charts a bar char and another a Time Series
  3. Using the bar char you can see the level 4 is selected which is Month level of hierarchy and it is working
  4. Then you select the time series chart at the month level same as the previous step
  5. Notice an error Unable to render chart. Please contact your Administrator

Bar Char using Level Hierarchy based on HANA Live Connection.png

 

 Time Serie Error with HANA Live Connection.png

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0