SAP Knowledge Base Article - Public

2654326 - ToDo Tile not showing items set to Due Later

Symptom

User cannot see items in the ToDo tile in the Homepage set to Due Later.

Environment

  • SAP SuccessFactors HCM Suite
  • BizX Platform
  • Home Page
  • ToDo Tile

Reproducing the Issue

Example for Learning Courses:

  1. Access the system
  2. Click on ToDo tile
  3. No Due Later courses are shown
  4. Go to LMS section and you will find them on the user's profile

Cause

You need to check in Manage Home Page the General Settings and verify the days set in the option: Show Pending Tasks Starting [X] day(s) before they're due" where X is (are) the day(s) that the To-Do framework in Homepage v3 will display the items

Resolution

In order to check the ToDo tile settings please go to:

  1. Admin Center
  2. Manage Home Page
  3. Click the gear button at the right side of the header ToDo
  4. Select General Settings
  5. Here you will check the ToDo related setting and adjust it to display the items whose due date are within the time frame you need.

See Also

2637971 - New Home Page Standard Tile Design

Keywords

ToDo tile, homepage, learning, due later , KBA , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-PLT-HOM , Home Page , Problem

Product

SAP SuccessFactors HCM Suite all versions