You have completed personalization to the Key Figure by adding colors and you notice that your personalization did not get applied to the Dashboard.
SAP Hybris Cloud for Customer
Reproducing the Issue
Go to the Go to Dashboard view
Select Tile XYZ (XYZ represents the tile that you want to personalize).
Click the 3 dots and select Analyze data.
A new window will open and you can see report view XYZ.
Click Setting Icon.
Click the Key Figure that you want to personalize, and select the desired color.
Click ok and apply settings.
Close and open the Dashboard again.
You notice that your personalisation has not taken effect.
By completing this personalization you are creating new View, however you did not save the changes as a new view.
For the personalisation to take effect you must save this as a new view.
Please note, if you use a characteristic in Column, along with the Key Figures, or Key Figure in Row with Characteristic the system does not display the personalized color.
Help Documentation titled: Chart Settings Document
Chart Setting, Personalize Key Figure, Dashboard Color , KBA , AP-RC-ANA-RT , C4C, ByD, Travel: Analytics Runtime , Problem