SAP Knowledge Base Article - Public

2653750 - Competency Description Error - Invalid content of field [Description]: The entity "" was referenced, but not declared. => line[], col[] - Employee Profile

Symptom

Error when adding/editing competency with special characters: Invalid content of field [Description]: The entity "" was referenced, but not declared. => line[], col[]

Environment

SuccessFactors Employee Profile

Reproducing the Issue

  1. Go to: Manage Job Profile Content
  2. Select: Competency
  3. Edit the competency (Actions > Edit)
  4. Field Description, type some accented word, e.g. acentuação
  5. Save

Comp.png

Resolution

This is a known issue which is currently planned to be fixed in b1808. More information will be added to this article in case there are any changes.

As a workaround, please update the competency description via Manage Data

  1. Go to: Manage Data
  2. Search: Competency + Competency Name
  3. Click: Take Action > Make Correction
  4. Fill the field Description
  5. Save

Keywords

JPB, Competency description, Invalid content of field [Description], Special Character, umlauts , KBA , LOD-SF-EP-JPB , Job Profile Builder , Problem

Product

SAP SuccessFactors HCM Core all versions