SAP Knowledge Base Article - Public

2652863 - Action search does not display all actions even if enabled in Manage Action Search

Symptom

Searching for actions in "search for actions or people" not all expected actions are returned

 Example

"Configure Object Definitions" - when checked in "Manage Action Search" this action is activated

However when searching for this in "search for actions or people" no results are found.

Environment

 Bizx

Reproducing the Issue

 N/A

Cause

This issue may be caused by a stale or outdated search index

Resolution

 Search index needs to be rebuilt

  1. Access "Search Index" in provisioning.
  2. Enter the companyID to "Rebuild Action Search Company Index (Use comma as seperator for multi company ids)"
  3. Click "Rebuild"
  4. Once complete - Login to instance and all actions which are activated in "Manage Action Search" will now display when searched for

Keywords

Action Search, Manage Action Search, Rebuild Search Index , KBA , LOD-SF-PLT , Foundational Capabilities & Tools , Problem

Product

SAP SuccessFactors HCM Core 1805 ; SAP SuccessFactors HCM Suite all versions