SAP Knowledge Base Article - Public

2652438 - After typing incorrect credentials for Live Data Connections, you will can refresh a chart in SAP Analytics Cloud

Symptom

  • Enter incorrect credentials for a story with a live data connection and basic authentication. Charts still load.
  • Enter credentials for a story with a live data connection and basic authentication. Data for a different remote system user is displayed.

Environment

  • SAP Analytics Cloud 2018.9
  • Live Data Connection
  • Basic Authentication

Reproducing the Issue

  1. Login to SAC
  2. Open a story with a live data connection and basic authentication
  3. Successfully login to the story
  4. Refresh the browser page
  5. Login to the story with a different user or with incorrect credentials
  6. Notice the data is displayed as if the user from step 3 is logged in 

Cause

A new session with the remote system does not get established when there is already an existing session.

Resolution

This issue is currently under investigation by Development.

See Also

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Keywords

refresh, incorrect logon, login, credentials, user, SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

Product

SAP Analytics Cloud 1.0