2651946 - Create New Version In Survey

SAP Knowledge Base Article - Public

2651946 - Create New Version In Survey

Symptom

The option "Create New Version" is not available in Surveys.

Reproducing the Issue

  1. Go to Surveys work center.
  2. Go to Surveys view.
  3. Open Survey 123(where 123 is Survey ID) whose status is In Prepration.
  4. Click on Actions button.
  5. "Create New Version" option is unavailable.

Cause

This is because Survey Versioning is not scoped in your system.

Resolution

Follow the below mentioned steps to scope Survey Versioning:

  1. Go to Business Configuration work center.
  2. Go to Implemantation Projects view.
  3. Click on Edit Project Scope.
  4. Navigate to Questions tab.
  5. Expand Sales --> Account and Activity Management.
  6. Select Activity Management.
  7. Make sure the Question 'Do you want to enable versioning in Survey ?' is reviewed.
  8. Click on Next and Finish the scoping changes.

survey_version.png

Keywords

Survey , KBA , version , survey actions , LOD-LE-SUR-DEF , Survey definition = design time , LOD-LE-SUR-EXE , Survey execution = runtime , Problem

Product

SAP HYBRIS C4C ADDINS 1805 ; SAP HYBRIS C4C ADDINS 1808