2651191 - There is no Option to Choose an Attachment Type While Uploading a File to a Survey ID

SAP Knowledge Base Article - Public

2651191 - There is no Option to Choose an Attachment Type While Uploading a File to a Survey ID

Symptom

You cannot choose an Attachment Type while uploading a file to a Survey ID.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to the Visits work center.
  2. Go to the Visits view.
  3. Open the Visit ABC (ABC represents the Visit ID).
  4. Go to the Surveys tab.
  5. Open the Survey DEF (DEF represents the Survey ID).
  6. Select the Attachments button to add an attachment.
  7. There is no option to choose an Attachment Type to add to the Survey.

Cause

It is currently not supported to choose an Attachment Type on file upload.

Resolution

This idea has been added to the Customer Influence Site: https://influence.sap.com/sap/ino/#/campaign/896

Request ID : 212283

Keywords

KBA , attachment type , visits , survey , LOD-CRM-ACT-VST , Visit Planning , Problem

Product

SAP HYBRIS C4C ADDINS 1805 ; SAP HYBRIS C4C ADDINS 1808