2650941 - People Profile: How to remove Question Mark icon in People Profile Blocks

SAP Knowledge Base Article - Public

2650941 - People Profile: How to remove Question Mark icon in People Profile Blocks

Symptom

How to remove Question Mark icons in People Profile Blocks

Environment

SAP SuccessFactors HCM Core

SAP SuccessFactors People Profile

Reproducing the Issue

Step 1: Go to Employee's People Profile

question.JPG

Cause

Question Mark icon will be visible when the Block Description is populated with a text.

Resolution

Step 1: Go to Configure People Profile > Select the affected Block

Step 2: Clear the Block Description Section, including the values on the Alternative Languages.

userdata.png

Step 2.1: Click "Global Icon" beside "Block Description" to access the Alternative Languages

Alternative.JPG

Step 3: Save Changes

Result:

resulthelp pp3.JPG

** Screenshots captured in Demo Instance

Keywords

People Profile, Block Description, Question Mark, PP3 Help, PP3 Description , KBA , LOD-SF-EP-PP3 , People Profile , Problem

Product

SAP SuccessFactors HCM Core all versions