SAP Knowledge Base Article - Public

2650449 - When Copying a Sales Quote The Opportunity is Not Copied

Symptom

When copying a Sales Quote, the Opportunity reference is not copied over to the new Quote.

Environment

SAP Hybris Cloud for Customer.

Reproducing the Issue

  1. Go to the Sales work center.
  2. Go to the Sales Quote view.
  3. Open the Sales Quote ABC (ABC represents the Quote ID).
  4. Select the Actions button.
  5. Enter a value in all Mandatory fields and select the Save and Open button.
  6. The Opportunity maintained in the Quote ABC is not copied to the new Quote.

Cause

You cannot copy a Sales Quote with the Opportunity reference, since Sales Quotes just copies the content from existing Quote and not the preceding documents.

Resolution

This is the expected behaviour of the system.

Keywords

KBA , quote , sales , opportunity , copied , actions , LOD-LE-CQP , Customer Quote Processing , Problem

Product

SAP Cloud for Customer 1805 ; SAP Cloud for Customer 1808