2650353 - No Permission error when requesting Payout

SAP Knowledge Base Article - Public

2650353 - No Permission error when requesting Payout

Symptom

You are trying to request a payout through workbench of through workflow and you are getting the below errors:

  • Error in workbench:

KB4.jpg

  • Error message when requesting payout through termination UI or workflow:

KBA3.jpg

Environment

SAP SuccessFactors Employee Central (EC) - All Versions

Reproducing the Issue

In order to reproduce this issue in termination screen:

  1. Select any employee you want to terminate.
  2. Go to Actions > Terminate.
  3. In the time account section try to create a payout.
  4. Get the error message below:

KBA3.jpg

In order to reproduce the issue via workbench:

  1. Select any employee you have access.
  2. Go to manage time off.
  3. Go to ACCOUNT PAYOUTS tab.
  4. Click in add payout and get the error below:

KB4.jpg

Cause

Missing permission to Metadata Framework > Read/Write Permission on Metadata Framework.

KB2.jpg

Resolution

To solve this issue perform the following:

  1. Go to Manage permission roles.
  2. Select the role you need to give the permission.
  3. Go to Metadata Framework section.
  4. Check the option "Read/Write Permission on Metadata Framework".
  5. Save your changes.

Keywords

no permission when requesting payouts. not able to request payouts. You do not have required permission required for making payouts. , KBA , LOD-SF-EC-TIM , Time-Off , How To

Product

SAP SuccessFactors HCM Core 1802