SAP Knowledge Base Article - Public

2650262 - Application error when trying to see absence list in workbench

Symptom

You have noticed that some managers can't see the absence list for his subordinates and they are getting an application error as below:

KB2.jpg

Environment

 SAP SuccessFactors Employee Central (EC) - All Versions

Reproducing the Issue

  1. Select one employee.
  2. Go to administer time.
  3. See that time records list is empty.
  4. Request any leave.
  5. The list will be updated and you'll see your absence with t sign of refresh as image below:

KB1.jpg

  1. When you click in the refresh icon an application error happens as in the image provided in the symptom session.

Cause

Missing RBP permission for Metadata Framework.

KB3.jpg

Resolution

To correct this issue please perform the steps below:

  1. Go to Manage permission roles and search for the role you want to grant access too.
  2. Click in "Permission...".
  3. Search for "Metadata Framework session.
  4. Check the option "Read/Write Permission on Metadata Framework"
  5. Save your role;

Keywords

Cannot see list of absences , KBA , LOD-SF-EC-TIM , Time-Off , How To

Product

SAP SuccessFactors HCM Core 1805