SAP Knowledge Base Article - Public

2649535 - Photos no longer appearing in action search and quickcard

Symptom

Photos no longer appearing in action search and quickcard

Environment

SAP SuccessFactors Platform

Cause

"Disable user photo in action search and quickcard" is enabled.

Resolution

Within provisioning -> Company Settings check if  "Disable user photo in action search and quickcard" is disabled.

If you do not have access to Provisioning and you wish to make changes create a new case via the Customer Support Portal or Expert Chat to enable/disable the feature. 

Keywords

Photos, photo, Photos no longer appearing in action search, Action Search, action search, find in the UI, Quick Card , KBA , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-PLT-SRH , Search , Problem

Product

SAP SuccessFactors HCM Suite all versions