2648698 - Document Center - PDF View Redirects to Login Page - Onboarding

SAP Knowledge Base Article - Public

2648698 - Document Center - PDF View Redirects to Login Page - Onboarding

Symptom

When viewing PDF in Document Center, user is being redirected to login page.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. In Onboarding Module > Document Center.
  2. Search for user's document and view the file.
  3. Pop-up window will show login page instead of PDF online view.

Cause

Onboarding URL is not added in the trusted sites of user/ company intranet server.

Resolution

Please add the URL where your onboarding data center is located in your server/desktop as Trusted Site.

See KBA: 2635937 - Standalone URL - Onboarding

Note: Seek assistance with your IT personnel for the change.

Keywords

PDF View Redirects to Login Page, Login Page, Onboarding URL , KBA , LOD-SF-OBD-DOC , Document Center, Documents , How To

Product

SAP SuccessFactors HCM Core 1802 ; SAP SuccessFactors Onboarding all versions