2648210 - Validated: unable to view custom certificate in the Learning app

SAP Knowledge Base Article - Public

2648210 - Validated: unable to view custom certificate in the Learning app

Symptom

When clicking "View Certificate" through the validated Learning app, the system throws an error.

Environment

SAP SuccessFactors Learning Management System (LMS)

Reproducing the Issue

In the validated Learning app:

  1. History >
  2. Select the desired item >
  3. "View Certificate" option >
  4. Error.

Picture1.png

Cause

At this current time, the validated Learning app application does not support custom certificates.

Resolution

The custom certificate feature will be supported for the validated Learning app with the 1808 release.

Keywords

validated, view certificate, app, lms, learning, mobile, generate, error , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-MOB , Learning Mobile Application , Problem

Product

SAP SuccessFactors Learning all versions