SAP Knowledge Base Article - Public

2648210 - Validated: unable to view custom certificate in the Learning app

Symptom

When clicking "View Certificate" through the validated Learning app, the system throws an error.

Environment

SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. In the validated Learning app navigate to History
  2. Select the desired item
  3. Now select the "View Certificate" option and the error is generated

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Cause

At this current time, the validated Learning app application does not support custom certificates.

Resolution

The custom certificate feature will be supported for the validated Learning app with the 1808 release.

Keywords

validated, view certificate, app, lms, learning, mobile, generate, error, b1808 , KBA , LOD-SF-LMS-MOB , Learning Mobile Application , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions