2648116 - Participant remains in 360 Multi-Rater cycle after declining the Feedback Request.

SAP Knowledge Base Article - Public

2648116 - Participant remains in 360 Multi-Rater cycle after declining the Feedback Request.

Symptom

Manager is unable to remove participant who has declined to take part in the evaluation.

Environment

SuccessFactors 360 Multi-Rater

Reproducing the Issue

1. Send 360 review to Evaluation Step.

2. As a participant, decline the feedback request.

Decline Feedback 1.jpg

decline 2.jpg

3. 360 review is sent to manager for Evaluation.

4. Manager is not able to delete the participant who has declined this feedback request.

decline 3 no per.jpg

**Note: The overall rating will not be affected by a Declined Feedback. This rating will not count as a rating score.

Resolution

This is expected behaviour of the system.

The Participant that has declined the Feedback Request will remain as a part of the 360 Multi Rater Cycle regardless that the request was declined. Participant cannot be removed from the cycle as per system design. 

Keywords

360 Multi Rater, Feedback, Decline, Participatant. , KBA , LOD-SF-MTR-FBK , Feedback: Get Feedback, Ask for Feedback, etc. , How To

Product

SAP SuccessFactors HCM Core 1802