SAP Knowledge Base Article - Public

2648081 - Recurring Invoices are not Getting Created

Symptom

Recurring invoices were created successfully earlier but has stopped now

 And even though now you create new Recurring invoices runs the invoices are still not created

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier invoicing work center
  2. Go to recurring invoices view
  3. Select an Active document
  4. Under details go to Invoice history tab

where you don't see invoices as per the recurrence pattern you maintained

May be you will see  no invoices at all, or  few invoices were created later  invoices are not getting created

 

Cause

  1. Go to Application and User Management
  2. Go to Background jobs
  3. Search for job Run description as Recurring Invoice for All Buyers

You will not get such job

Since no job exists the invoices are not getting created

 

Resolution

Currently our developers are working to develop fix to address this issue in the future releases, until then please raise ticket and we shall create a job  in  back end.

Once the Job is available then check the below details to avoid this situation in the future

After you follow above steps and select the Recurring Invoice job and clicks on Reschedule button, then you should not schedule immediately or use any other except the Recurrence option, if you do so the job would be completed and thus it will not be visible under All scheduled jobs any more.

or
After you follow above steps,select the Recurring Invoice job and clicks on cancel Job,
The job would be not be visible under All scheduled job any more

Keywords

Recurring  Invoices, Invoices Job not appearing, Recurridng invoices are highlighted in pink,Creation Date of Next Invoice , KBA , AP-SIP-SIV , Supplier Invoice , Problem

Product

SAP Business ByDesign all versions