SAP Knowledge Base Article - Public

2647446 - Not Receiving E-Mail Notifications for the Subscribed Tasks

Symptom

User not receiving the e-mail notification for the subscribed tasks.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Home work center.
  2. Go to the Inbox view.
  3. Select Subscribe to Tasks button.
  4. Tick the checkbox for the tasks.

But the user boeuser is not receiving the email notification. (boeuser represents the User Name)

Cause

E-mail notification is available only for the person responsible for this task. Since the user boeuser is not the person responsible for this task, user is not receiving e-mail notification.

Resolution

This is the designed system behavior.

Keywords

checkbox; task; email notification; , KBA , task , checkbox , SRD-CC-BTM , Business Task Management , Problem

Product

SAP Business ByDesign 1805