SAP Knowledge Base Article - Public

2647080 - Downloading ORD Report with learning fields displays [Error rendering List Report component]

Symptom

 Downloading ORD Report with learning fields displays [Error rendering List Report component]

Environment

  • Online Report Designer
  • Detailed Reporting
  • Learning
  • Report Canvas

Reproducing the Issue

  1. Run the report 
  2. Displays on screen
  3. Export to CSV/Excel
  4. Open the report
  5. Error is encountered

Resolution

Check provisioning settings > Company Settings > Learning URL (WFA/Reporting/Analytics section)

Insert origin- at the start of the URL as example below:

https://origin-company.plateau.com/learning/adhocreports/

Alternatively, please create a support incident with reference to this KBA.

Keywords

WFA Environment Settings System.IO.IOException: Unable to read data from the transport connection: The connection was closed. Learning report - ORD - Canvas Report , KBA , LOD-SF-ANA-ORD , Online Report Designer , Problem

Product

SAP SuccessFactors Workforce Analytics all versions