SAP Knowledge Base Article - Public

2647080 - Downloading ORD Report with learning fields displays [Error rendering List Report component]

Symptom

 Downloading ORD Report with learning fields displays [Error rendering List Report component]

Environment

Live Data

Detailed Reporting

LMS

Report Canvas

Reproducing the Issue

Run report > Displays on screen > Export to CSV/Excel > Open > Error

Recreate report in adhoc reports > Run and Export > no error

Resolution

Check provisioning settings > Company Settings > Learning URL (WFA/Reporting/Analytics section)

Insert origin- at the start of the URL as example below:

https://origin-company.plateau.com/learning/adhocreports/

Alternatively, please create a support incident with reference to this KBA.

Keywords

WFA Environment Settings System.IO.IOException: Unable to read data from the transport connection: The connection was closed. , KBA , LOD-SF-ANA-ORD , Online Report Designer , Problem

Product

SAP SuccessFactors Workforce Analytics 1802