2647055 - Assignments Are Missing in Outlook Addin

SAP Knowledge Base Article - Public

2647055 - Assignments Are Missing in Outlook Addin

Symptom

When you create an Assingment in C4C, the same is not synchronized on Outlook Addin.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

Create an appointment inside C4C system.
The same is not synchronized in Outlook Addin.

Cause

Assignment activities are not supported in Outlook Addin, only Appointments.

Keywords

assignments, outlook, appointments , KBA , LOD-CRM-GW-OUT , Outlook , Problem

Product

SAP HYBRIS C4C ADDINS 1805 ; SAP HYBRIS C4C ADDINS 1808