SAP Knowledge Base Article - Public

2646736 - Error 'Action ACTIVATE not possible; action is disabled' Is Displayed When Replicating Materials

Symptom

You are replicating materials from ECC via SAP Middleware to C4C but receive the error message: 'Action ACTIVATE not possible; action is disabled'.

Environment

  • SAP Hybris Cloud for Customer
  • SAP ERP

Reproducing the Issue

  • Service Interface: MaterialReplicationInitiatedByExternalIn
  • Service Proxy: II_APFO_MATERIAL_REPL_IN
  • Communication Arrangement: Material Replication from SAP Business Suite

You have configured replication of Materials from ERP to C4C using communication arrangement Material Replication from SAP Business Suite.

  1. You Replicate Materials from ECC to C4C.
  2. Once the incoming payload reaches C4C the error 'Action ACTIVATE not possible; action is disabled' is displayed in the error log of the incoming message ID.

Cause

In the Payload you have the following structure:

<ProductStatusCode>
<LifeCycleStatusCode>3</LifeCycleStatusCode>
</ProductStatusCode>

The product does not exist in C4C. You cannot send a blocked material.

Resolution

Before sending the blocked material, this product will need to be created in C4C first.

Once it has been created, the product can be blocked via incoming message.

Keywords

ERP , ECC , C4C , Material ,  Action ACTIVATE not possible; action is disabled , <LifeCycleStatusCode>3</LifeCycleStatusCode> , Material Replication from SAP Business Suite , MaterialReplicationInitiatedByExternalIn , II_APFO_MATERIAL_REPL_IN , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , LOD-CRM-INT-CRM , Integration of C4C with CRM , How To

Product

SAP Cloud for Customer all versions