SAP Knowledge Base Article - Public

2646588 - Stalled Workflow Requests missing after applying to new Hompage

Symptom

Stalled Workflow Requests missing after applying to new Hompage.

Environment

Employee Central: Workflows

Reproducing the Issue

On V12 Homepage version, we can see Stalled Workflow Requests under Admin Alerts.

demo EP.png

After upgrade new homepage, we cannot find the Admin Alerts anywhere, so cannot check the Stalled Workflow Requests.

new homepage demo.png

Cause

Stalled Workflow Requests is only supported in EP v12 and NextGen Admin 3.0.

Resolution

Please kindly enable NextGen Admin 3.0 from Provisioning and then you can see  Stalled Workflow Requests under Admin Alerts.

nextgen admin demo.png

demo pic.png

See Also

2172510 - NextGen Admin Homepage (Admin v3.0)

2339030 - Admin Alerts - How to permission Stalled Workflows feature

2088010 - Home Page Tiles: Admin Alerts Tiles - BizX Platform

Keywords

NextGen, Admin Alert, Admin Centre, Tile , KBA , LOD-SF-EC-WFL , Workflow & Trigger (Rules & XML) , LOD-SF-PLT-HOM , Home Page , Problem

Product

SAP SuccessFactors HCM Core all versions

Attachments

admin alerts instructions.png