2645921 - Candidate Relationship Management (CRM) in SuccessFactors Recruiting

• What is Candidate Relationship Management (CRM) in SuccessFactors Recruiting/Recruiting Marketing?
• How can CRM be used and what features does it offer?
• What are the prerequisites for using Candidate Relationship Management?

• SAP SuccessFactors Recruiting
• SAP SuccessFactors Recruiting Marketing 

• Recruiters working on systems that have Recruiting (RCM) integrated with Recruiting Marketing (RMK) can use SAP SuccessFactors Candidate Relationship Management (CRM) features for greater versatility in managing candidate relationships.
• You can use CRM features for greater flexibility in placing candidates in highly suitable positions.
• With Candidate CRM features, SAP SuccessFactors Recruiting evolves from an Application Tracking System into a full-cycle Candidate Engagement System, providing a seamless workflow for candidates, from applying through on-boarding.
• CRM features are available to all SAP SuccessFactors customers running systems that have Recruiting (RCM) integrated with Recruiting Marketing (RMK).

CRM General Areas of Functionality

Prerequisites for CRM Enablement

• SAP SuccessFactors system that has Recruiting integrated with Recruiting Marketing
• Recruiting Marketing configured with Use Career Site Builder enabled
• Use Candidate Integration enabled, with Candidate Account Simplification selected
• Landing pages, Data Capture Forms, Email Layouts, and Brands configured properly in Recruiting Marketing

• Candidate Relationship Management
• KB Article 2643646 - How to Configure Talent Pool Status Set (Pipeline)
• KB Article 2643661 - Candidate Talent Pool - SuccessFactors Recruiting 

CRM, Talent Pool, RMK, RCM, SF, Success Factors , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-INT , Integration Center & Intelligent Services , LOD-SF-RCM-CRM , Candidate Relationship Management , LOD-SF-RCM-RMK , RMK Interface , Product Enhancement