2645235 - Is it Possible to Create Sales Order with Prospect Account

SAP Knowledge Base Article - Public

2645235 - Is it Possible to Create Sales Order with Prospect Account

Symptom

Is it possible to create Sales Order with Prospect Account.

Or

Prospect did not change to a Customer Account after creation of Sales Order.

Reproducing the Issue

  1. Go to Account Management workcenter.
  2. Open Accounts view.
  3. Create New Account.
  4. Select Prospect and create a new Prospect: XXX (where XXX represents Prospect).

Creation of Sales Order:

  1. Go to Sales Order workcenter.
  2. Select New button.
  3. Create new Sales Order.
  4. In the Account section select XXX.
  5. Save the Sales Order.

You are able to create a Sales Order with Prospect.

Cause

A Prospect is allowed to create a Sales Order and there is no restriction for it to be converted to a Customer account .

Resolution

This is expected system behvior.

Keywords

Propect, Sales Order, Customer , KBA , AP-ACC , Accounting , Problem

Product

SAP Business ByDesign all versions