When you create a new registered product, which linked to a customer, you find that the Sales Data (Sales Organization, Distribution Channel, etc.) of the customer is not determined auotomatically in this Registered Product.
SAP Hybris Cloud for Customer
Reproducing the Issue
The Customer AAA (AAA represents the Customer ID) has Sales Data (Sales Data facet, including Sales Organization, Distribution Channel, etc. ) maintained.
Go to Products work center.
Go to Registered Products work center view.
Click New to create a new Registered Product, and add the customer AAA.
After you maintained every details, click Save.
Then open the created Registered Product.
Under Overview facet, under Sales and Distribution section, you find the information is blank. The sales data of customer AAA is not determined here.
Sales and Distribution part is an optional attribute of Registered Product . It’s not determined by the system . It can either be entered manually after creation or replicated from ERP (if ERP Integration is switched on ).
This is standard design.
Registered Product, Sales and Distribution; Sales Organization; Sales Data ; Customer , KBA , LOD-LE-IBA-IPO , Installation Point , How To