2644738 - Switch IBP Jam connection from Successfactors to another system

SAP Knowledge Base Article - Public

2644738 - Switch IBP Jam connection from Successfactors to another system

Symptom

Customer have an integration using IBP and want to switch from SuccessFactors to another system.

Environment

SuccessFactors Jam

Resolution

If you want to switch to IDP, it is not supported, but you have two options:

Option 1 : Make changes in the Order placed and request to create a new Jam system connected with desired IAS (and decommission existing Jam connected with BizX).
Option 2 : Book an order to get Jam with SCI, and perform the integration with IBP and manually migrate the content from previous Jam to new Jam.

In either cases, you will have to engage customer Account/Sales Team.

Keywords

IBP, IDP, Jam, Integration , KBA , LOD-SF-JAM-IBP , JAM/ IBP Integration Issue , Problem

Product

SAP Jam Collaboration all versions