SAP Knowledge Base Article - Public

2644637 - Behavior of [[DOC_TITLE]] token for Language English_US

Symptom

[[DOC_TITLE]] token for language English_US does not pull the template name as translated in the Job Requisition Template xml

Environment

SAP SuccessFactors Recruiting - All Versions

Reproducing the Issue

  1. Enable Document Routing Notification in E-mail Notification templates
  2. Create Job Requisition and move to the next approver who has their Locale English US
  3. Receives the [[DOC_TITLE]] token containing a different template name to the translation in the Job Requsitiion Template xml for English US

Cause

For English US the token will pull the name of the original template name when created

Resolution

This is an Expected behavior. As a workaround a new template will need to be created with the desired name. Please reach out to your implementation partner or contact our Professional Services team. See KBA 2261006 - PartnerEdge - Engaging PS or Partners for implementations, change requests, new program development, process change and xml configuration

Keywords

English_US, DOC TITLE, DOC TITLE incorrect , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem

Product

SAP SuccessFactors Recruiting all versions