SAP Knowledge Base Article - Public

2644580 - Foundation import process. Imported fail:1, success:0 entites. 0 documents not imported. See log file.

Symptom

User Sync job picked up from SFTP, but User Sync failing to load into Onboarding. Error Foundation import process. Imported fail:1, success:0 entites. 0 documents not imported. See log file.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Login to Onboarding
  2. Settings
  3. Audit trail
  4. Type Blank 
  5. Event code INT
  6. Find your User Sync audit
  7. Double click on fail one
  8. View error
  9. Foundation import process. Imported fail:1, success:0 entites. 0 documents not imported. See log file.

Cause

The ImportUser XSLT file was altered

1.png

Resolution

  1. In Super Admin
  2. Import/Export Setting
  3. Export the ImportUser XSLT file
  4. Restore the Original File or put the variables back to their Original state

2.png

Notes: The ImportUser File must never be altered the variables in the file should match the ones in the FoundationImportFieldMapping file and they are case sensitive.

Keywords

ImportUser, XSLT, User Sync, Foundation Import , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions