2644221 - Internal Comment Missing in Inventory Difference Confirmation

SAP Knowledge Base Article - Public

2644221 - Internal Comment Missing in Inventory Difference Confirmation

Symptom

You created the Inventory Adjustment XXX and you added an Internal Comment to the Count Item. However, it is missing in the Inventory Difference Confirmation.

XXX = PI Count Document ID.

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to the Physical Inventory work center.
  2. Select the New Inventory Adjustment common task.
  3. Fill the relevant Storage Location ID.
  4. Select Next.
  5. Select Add Row.
  6. Fill the relevant Logistics Area ID.
  7. Select Ok.
  8. Select the relevant Product ID and relevant Product Actual Quantity.
  9. Select Notes tab.
  10. Write your Internal Comment.
  11. Select Next.
  12. Select Finish.

The Inventory Adjustment XXX is created.

 

To check the missing note, please follow the steps:

  1. Go to the Physical Inventory work center.
  2. Select Monitoring: By PI Count Document.
  3. Search for PI Count Document ID XXX.
  4. Open the PI Count Document ID XXX.
  5. Select View All.
  6. Go to the Document Flow tab.
  7. Open the related Goods and Activity Confirmation.

The Inventory Difference Confirmation is opened and the Internal Comment you added is missing.

Cause

In case of Physical Inventory, the comments are restricted to the item level of Physical Inventory Document only. They are not passed to other documents. That is why the comments are not shown there in Inventory Difference Confirmation.

Resolution

As a workaround, the Internal Comment is added to the PI Count Document XXX. You can check it by following the steps:

  1. Go to the Physical Inventory work center.
  2. Select Monitoring: By PI Count Document.
  3. Search for PI Count Document ID XXX.
  4. Open the PI Count Document ID XXX.
  5. Select View All.
  6. Go to the Count Items tab.
  7. Select Notes sub tab.

The note you added to the Inventory Adjustment is appearing here.

Keywords

Adjustment Internal Comment , KBA , comment , internal , adjustment , SCM-APO-INT-PPS-CNF , Confirmation , How To

Product

SAP Business ByDesign all versions