SAP Knowledge Base Article - Public

2644111 - Check tool feature for RCM - Recruiting Management

Symptom

SAP SuccessFactors Recruiting is added as an application selection option in the Check Tool. As part of this, the following Job Requisition Template validations are provided:

  • Check Assessment Scale (Validates the assessment scale-id)
  • Check Default Language (Validates the default language used)
  • Check Recruiting Team (Validates that the Recruiting Team feature is enabled, if any the template has a field of type ‘operatorTeam’ 

Why is it important? 

Permissioned Admin users can use this tool to identify configuration issues without the need to reach out to Support. Information on how to resolve the issue is also provided as part of the check results.

Environment

SuccessFactors Recruiting Management - All Versions

Resolution

In order to use the check tool, check the following permission. For more details check the article 2472648 - Check Tool: How to check your SuccessFactors configuration.

Admin Center > Manage Permission Roles > Desired Role >  Check Tool

ck1.png

In order to use the RCM check tool, go to admin center > check tool > Recruiting. You will be able to run the check on the following topics:

  • Check Assessment Scale (Validates the assessment scale-id)
  • Check Default Language (Validates the default language used)
  • Check Recruiting Team (Validates that the Recruiting Team feature is enabled, if any the template has a field of type ‘operatorTeam’ 

ck2.png

After running the check, you can review the status of the execution. A green V means there are no configuration issues to the related feature. A red exclamation signal means the system found a misconfiguration. You can check the instructions to fix the issue by clicking on the warning message:

ck3.png

Here is how the instruction page will be presented to the user:

ck4.png

See Also

 2472648 - Check Tool: How to check your SuccessFactors configuration

Keywords

 check tool recruiting, check tool job requisition, , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions